Overview
Subex Limited is a leading global provider of Revenue Management solutions that empowers communications service providers to achieve competitive advantage and deliver new service experiences to subscribers. Subex counts amongst its customers 32 of the world’s largest 50 operators and has more than 150 customer installations across 60 countries. A combination of strong domain knowledge, delivery capabilities and innovations has allowed Subex to stay ahead of the curve and productize pre-packaged, state-of-the-art solutions for different revenue management functions.
Subex is recognized as the unchallenged industry leader in revenue assurance and fraud management. Innovative offerings in cost management interconnect settlement, partner management and route optimization help drive down service provider costs and improve margins.
Subex pioneered the strategic concept of the Revenue Operations Center (ROC) — a centralized framework for end-to-end control of a service provider’s revenue and costs, fostering operational dexterity for sustained profitability.
The Subex revenue management product suite comprises of the following products:
- ROC Revenue Assurance is a first-of-its-kind, complete RA solution, designed to tackle critical revenue assurance challenges across the entire revenue chain. It offers a set of pre-configured solution templates to address RA challenges inherent to individual service verticals – Wireless, Fixed, Cable, MSPs & MVNOs.
- ROC Fraud Management is built to drive fraud prevention by eliminating known frauds, uncovering new fraud patterns, minimizing fraud run time, augmenting internal controls, and supporting continuous fraud management process improvement. ROC Fraud Management detects known fraud types and patterns of unusual behavior; helps investigate these unusual pattern for potential fraud and uses the knowledge thus generated to upgrade and protect against the future.
- ROC Risk Management empowers operators to continuously assess and mitigate risk presented by subscribers throughout their lifecycle, by tracking risk in real-time during subscriber acquisition, ongoing usage and collections & recovery.
- ROC Partner Settlement allows operators to quickly and accurately settle charges with their network and content partners. It helps operators improve efficiency through light touch and automation, accurate billing and settlement and prudent accrual provisioning.
- ROC Route Optimization is designed to provide operators with the tools to manage network cost information. The system is capable of taking into account factors such as call quality rate information, capacity and network costs in calculating the optimum choice of operators.
- ROC Cost Management protects and enhances operator margins by having a complete view of the profit equation. The Solution collects, collates and correlates the information from Switch, Inventory, Billing, Partner Invoices, and Financial systems to provide deeper insights about the cost aspects in an easier to understand format through Dashboards & Reports. The Solution focuses on Circuit assurance, Carrier to Carrier compensation assurance, Access assurance, Payment assurance, Accruals & Dispute management.”