Overview
ROC Revenue Assurance is a first-of-its-kind, complete revenue assurance solution, designed to tackle critical challenges across the entire revenue chain. It offers a set of pre-configured solution templates to address revenue assurance challenges inherent to individual service verticals: Wireless, Fixed, Cable MSPs, and MVNOs. These solution templates address revenue assurance issues across multiple functional areas, such as service fulfillment, usage integrity, retail billing, interconnect/wholesale billing, and content settlement. This helps customers dramatically reduce the time required to implement or extend the coverage of their revenue assurance practices. Moreover, customers can easily reconfigure or remodel existing templates to accommodate changing business requirements. ROC Revenue Assurance is designed not only to detect potential revenue loss, but also to assist an operator with its investigation, diagnosis and recovery of these revenues. ROC Revenue Assurance is highly effective in both traditional circuit-switched and Next Generation packet-switched service environment.
ROC Revenue Assurance detects the symptoms of leakage, prevent incidents before they reach the customer bill, accelerate resolution times, improve cross-business communication, and enable Revenue Assurance teams to align their successes with broader organizational goals - such as higher margins and customer satisfaction.
ROC® Revenue Assurance's Philosophy
ROC Revenue Assurance philosophy takes revenue assurance to a new level, providing the continuous monitoring and revenue protection needed in today's changing telecommunications environment. ROC Revenue Assurance is designed to detect not only potential revenue loss, but also to assist operators with the investigation, diagnosis, and recovery of these revenues and with their ongoing protection.
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ROC Revenue Assurance Coverage
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Business Benefits
- Capture revenue and eliminate hidden losses
- Exposing unbilled revenues that are hard to detect
- Identifying leakage issues before they surface
- Accelerate decision-making and time-to-market
- Well-articulated performance dashboard delivers end-to-end visibility of the revenue chain's health in near-real time which helps in accurate data analysis
- Increased Productivity
- Faster time to resolution
- Delivers rapid ROI because of reduction in configuration time
- Easy maintenance of processes and rules
- Slash total cost of ownership
- Configuration can be easily done
- System can be grown at your own pace without any dependence on IT department
- Launch profitable products and services
- Quickly identifying areas of potential leakage
- Counter the problem before launching a new service
- Comprehensively monitor the end-to-end revenue
- Helps in optimizing existing investments and assets
- Contributes to the bottom line
