Subex is a leading global provider of OSS solutions with a mission to empower communication service providers to achieve competitive advantage and deliver new service experiences to subscribers. In just over 10 years, Subex has won a client list that includes 32 of the world's 50 largest Telecommunications Service Providers. The company has more than 300 installations in over 70 countries.

Subex is organized into three distinct Business Units (BUs):

• Revenue Maximization Solutions BU
• Fulfillment and Assurance Solutions BU (formerly Syndesis Limited)
• BT Business BU

The company pioneered the strategic concept of the Revenue Operations Center (ROC) - a centralized and integrated infrastructure for end-to-end monitoring, measurement and control of the operator's revenue chain - to foster operational dexterity and, hence, sustained profitability.

Vision

Subex and Subexians will deliver value to all the stakeholders (customers, shareholders, vendors, and Subexians) and will attain excellence and leadership through such delivery of value. We will strive to support the stakeholders in all activities related to us. We will endeavor to improve their business models and to enhance their revenues and profits. In short, we will do our best to meet the expectations of all the stakeholders and to further their value proposition.

Values

Fairness. Commitment. Innovation.

Fairness
Subexians will be fair in their engagements with all stakeholders at all points in time. We will not take advantage of anybody or mislead anyone. In any situation where we need to decide based on the merits of a case, we will be fair to all parties irrespective of the entities/individuals involved. For ease of illustration, some manifestations of this would be:

• Trust in each other
• Respect for each other
• Openness in communication
• Issue-based decisions and not people-based
• Focus on "what is being said" instead of "who is saying"

Commitment
Subex and Subexians will walk the extra mile and go beyond the call of duty to make things happen. We will try our best to achieve the objectives set and will not leave any stone unturned in that process. Our motto is, "Subex will do whatever it takes for Subexians and Subexians will do whatever it takes for customers." For ease of illustration, some manifestations of this would be:

• Determination to succeed
• Focus on long-term
• Good work-life balance
• Perseverance

Innovation
In today's competitive world, innovation is a critical element. This innovation must happen in all areas of operation: the way we identify products for our portfolio, the way we develop them, the way we sell them, the way we implement and support them, the way we run our operational processes, and in everything that touches the organization. Subexians will strive towards innovation in all these aspects as that then becomes the defining edge for us and for all stakeholders who are associated with us. Some practices that support an innovative attitude are given below:

• It is okay to make mistakes
• There is always more than one path to the solution
• It is not mandatory to follow convention

Quality

Ensuring quality in Subex is an obsession and the high quality standards set by us are achieved through a rigorous quality assurance process. Quality assurance is performed by an independent team of trained experts for each project.

Subex has been following a systematic, structured, concurrent and standardized approach to software development. The engineers at Subex are well trained in the quality processes so that they adhere to these processes when working on their projects. They are also well equipped to adapt to the clients' quality processes whenever required.

Quality Statement

"Subexians are committed to achieve total customer satisfaction by delivering high-quality products that meet the needs and expectations of our customers." We are committed to adhere to quality management system requirements and to continually improve them.

Subex History